Shipping and Delivery
Shipping and Delivery
DESTINATIONS WITHIN INDIA
Orders with Indian shipping address will be shipped on the same day of order, provided the product is ready in stock and orders placed before 5 PM.
Orders in Silver Polish to be converted to Gold Polish will be shipped 2 days later from the day of order.
For all orders within India, a flat rate of ₹100 is applicable.
• Within Tamil Nadu, orders will be delivered within 2 to 3 working days from the date of shipment.
• All metro cities within 3 to 5 working days from the date of shipment.
• All other places in India within 3 to 7 working days and remote villages which are delivered by India Post within 7 working days.
• Shipping partners are Ship Rocket for all destinations covered by them. Other places, by Professional Courier and India Speed Post.
OTHER SHIPPING TERMS
For domestic buyers, orders are shipped through registered domestic courier companies and/or speed post only. Orders are shipped within 3 working days or as per the delivery date agreed at the time of order confirmation, and delivery of the shipment is subject to Courier Company / Post Office norms. Glitz Jewels is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 3 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the registered address of the buyer as per the credit/debit card only (unless specified at the time of Order). Glitz Jewels assures that the product is perfectly packed to reach you safely and there are no chances for products getting damaged in transit. However, in rare cases, if products are damaged in transit, it must be reported within 12 hours after delivery along with proof (video while unboxing).
• Delivery of our services will be confirmed on your Mail ID as specified during registration. For any issues in utilizing our services, you may contact our help-desk on +91 96555 33712. However, the delivery charge is calculated for multiple units and some products. Shipping charges are based on the weight of the product. For multiple products ordered from the same category, the program adds up the weight of all the units ordered and charges a single delivery fee. For example, a customer who orders three books weighing 200gms, 250gms, and 400gms is charged a single delivery fee for a consignment weighing more than 500gms but less than 1kg. The customer is not charged for three different consignments. The customer will pay a delivery fee of ₹85 for the three items as a single order instead of ₹142 if ordered separately. However, the delivery fee is calculated separately when a customer orders multiple products.
The minimum weight taken into account is 250gms (only for documents) for domestic shipments and 500gms for international shipments. There is a parcel surcharge applicable for consignments other than documents irrespective of weight for international deliveries. The weight of the product is built into the delivery charge of each product, and this will automatically be added to the product cost at the payment stage. The delivery cost for a consignment weighing 2 Kg to be shipped within India will be INR 160. The delivery cost varies depending on different states and cities.